Customer Service Representative

Position Title: Customer Service Representative

Company Name: Legendary Service Inc

Pay Range: $18 – $22 per hour, based on experience

Industry: Plumbing / HVAC (Residential, Commercial)

Location: Mundelein, IL

Legendary Service Inc is a rapidly growing residential and commercial HVAC and plumbing company seeking a dependable and enthusiastic Customer Service Representative. This entry‑level role is ideal for someone who is moldable, eager to learn, and ready to grow with the company. The representative will deliver excellent customer support, manage internal communication, and assist with operational and administrative tasks.

• Answer and direct phone calls with a positive, customer‑first attitude
• Provide friendly, professional assistance to customers and internal staff
• Perform administrative tasks including filing, data entry, and document organization
• Support scheduling, job coordination, and team communications
• Deliver materials or documents to job sites as needed
• Assist managers and field teams with day‑to‑day operational needs
• Serve as a dependable point of contact for office‑related support tasks
• Represent the company with professionalism and a service‑oriented mindset

• High school diploma or equivalent (some college preferred)
• Strong communication, multitasking, and organizational skills
• Reliable and flexible; a self‑starter with a willingness to learn
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic computer functions
• Valid driver’s license and access to reliable transportation
• Ability to manage changing priorities in a fast‑paced environment

• Weekly pay schedule and retirement savings program
• Medical, dental, vision, life, and disability insurance options
• Paid holidays, vacation time, and sick leave
• Paid training, mentorship, and internal advancement opportunities
• Company events, team‑building activities, and performance incentives

• Full‑time, Monday to Friday, with flexibility to support operational needs

• Mundelein, IL – with occasional local travel to job sites

Legendary Service Inc is an equal‑opportunity employer committed to diversity and inclusion. All applicants are considered without regard to race, age, gender, sexual identity, religion, or disability status.