Specialist , Technical Support 1st Shift
Listed on 2026-02-15
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IT/Tech
Technical Support, HelpDesk/Support
Overview
Specialist I, Technical Support (30 Hours - 1st Shift)
Job Location(s): US
Number of Openings: 1
Job :
Category:
Technical Services
Find a Better Way... to use your skills and experience. This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way.
Sysmex is headquartered in Kobe, Japan, with a location in Lincolnshire, Illinois. We are renowned for quality, innovative diagnostic equipment and information-management systems. We apply science to enhance the quality of life globally, with an agile, resourceful team focused on breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.
We strive to build a promising future.
ResponsibilitiesPhysical Risk: Regular exposure to risk that may require alertness, but with minimal precautions.
Location: US Remote
Physical Demands: Light physical effort. Routine handling of objects up to 20 pounds; prolonged sitting, standing, keyboard or CRT work. May require periods of moderate discomfort due to noise, dust, lighting and/or other conditions.
Qualifications- Associates degree or 1-5 years experience in medical background is a plus, which may include experience in the Armed Forces.
- MT/MLT certificate preferred
- English proficiency a must. Spanish, Portuguese, or French a plus
- All MS skills and some interface skills
- Be able to explain and interpret complex information that requires patience and understanding.
- Ability to make recommendations and define actions in a clear and concise way.
- Ability to apply knowledge from various disciplines, and provide directions that lead to solutions.
- Ability to problem-solve through comprehensive research, investigation and analysis.
Salary Range: The salary/hourly pay range for this role is $26.00 - $33.00 hourly, (time 1/2 overtime pay).
Within this range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The total compensation package for this position includes a choice of health care plan (medical, vision, and dental insurance), an annual incentive bonus, paid time off, parental leave, bereavement leave and a 401(K) for all eligible employees.
Sysmex is proud to be an EEO/Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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