Office Manager; Affordable Housing

Office Manager (Affordable Housing)
* Training Provided*

We are seeking a full-time Office Manager to join our affordable housing management team. This position is ideal for a highly organized, detail-oriented professional looking to build a long-term career in property management. No prior affordable housing experience is required. We will provide training in Low-Income Housing Tax Credit (LIHTC), HUD, and affordable housing regulations.

The Office Manager serves as the administrative hub of the property, working closely with residents, vendors, housing agencies, and corporate staff to ensure smooth day-to-day operations.

Responsibilities

• Provide professional customer service to residents, applicants, visitors, and vendors
• Answer phones, respond to emails, and manage office correspondence
• Assist with leasing activities, applications, move-ins, and move-outs
• Maintain resident files and property records
• Learn and assist with affordable housing compliance requirements
• Process rent payments and maintain accurate records
• Coordinate work orders and communicate with maintenance staff
• Prepare reports and submit required documentation to corporate staff and housing agencies
• Schedule inspections, appointments, and resident meetings
• Assist with marketing and occupancy efforts
• Support community-building activities and resident engagement

Qualifications

• Three or more years of administrative, office management, customer service, leasing, or related experience
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Ability to maintain confidentiality and professionalism
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Ability to learn government housing regulations and compliance requirements
• Experience with property management software is a plus but not required

What We Offer

• Comprehensive training in affordable housing and LIHTC compliance
• Stable, mission-driven work environment
• Competitive compensation and benefits package
• Paid time off and holidays
• Health, dental, vision, life insurance, and retirement plan options

This position is an excellent opportunity for someone who enjoys helping people, managing multiple priorities, and building a rewarding career in affordable housing and property management.