IT Intern
Job in
Munster, Lake County, Indiana, 46321, USA
Listed on 2026-06-27
Listing for:
219 Health Network
Apprenticeship/Internship
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, IT Support, Technical Support
Job Description & How to Apply Below
IT Intern
The IT Intern plays an important role in supporting system-wide Help Desk and Desktop Technical services for Powers Health. Assists with responding to and resolving IT incidents and service requests, helping ensure a smooth and efficient experience for end users. Prioritizes and troubleshoots desktop-related issues in alignment with the organization's Help Desk Incident Management process.
Key Responsibilities:- Respond to and assist in resolving IT incidents and service requests in a timely manner
- Provide support for desktop-related technical issues across the organization
- Prioritize tasks based on urgency and impact to operations
- Follow established Help Desk procedures and documentation standards
- Deliver excellent customer service while supporting end users
Qualifications:
- Currently pursuing a Bachelor's degree in Information Technology (or related field) with completion of at least one technical course desktop related.
- Strong customer service and organizational skills
- Solid troubleshooting abilities with the ability to manage multiple tasks
- Working knowledge of computer systems and software applications
- Strong verbal and written communication skills
- Demonstrated reliability with a solid work history
- Ability to work both independently and collaboratively within a team
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