Customer Service

Company Overview

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e‑mobility.

MAHLE generated sales of €11.3 billion in 2025, employs just under 65 000 people at 127 production locations and 11 technology centers in 28 countries.

• Analyze, submit, verify and communicate release requirements.
• SAP data management with ability to create customer master records and schedule arrangements for new part numbers.
• Create and maintain customer material information records and customer‑specific work instructions.
• Responsible for processing shipments and invoices.
• Review and maintain customer website information (as needed).
• Compare price list provided by Sales against pricing in the scheduling agreement.
• Update pricing in the scheduling agreement ASN text. Review and troubleshoot the status of incoming EDI and monitor and troubleshoot outgoing EDI transactions.
• Assist with returnable dunnage issues and process customer returns.
• Communicate freight scheduling with Shipping and organize and track expedited freight.
• Research and resolve accounts receivable issues (freight charges, returns, etc.).
• Resolve delivery performance differences with customer locations.
• Update customer portals, team measurables, and customer score cards as necessary.

• Related experience.
• Experience with Microsoft Office tools.
• Experience with SAP.
• Dynamic communication / interpersonal skills.
• Highly organized and possess good decision‑making and problem‑solving skills.

We will provide a collaborative environment working on exciting assignments, along with personal and career development opportunities.

Entry level:
Experienced hires

Part- / Full-time:
Full Time

Functional area:

General Administration

Department: BU2 Thermal and Fluid Systems

Location:

Murfreesboro, TN, US 37127

Company: MAHLE Filter Syst. (US) MF

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non‑immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website.

#TeamMAHLE is diverse–and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.

Do you have any questions?

K

Closing date for applications: Don't waste any time, apply while the position is online.