Client Project Coordinator 1

## Client Project Coordinator 1

Apply remote type:
On-site locations:
Mt Juliet, TNtime type:
Full time posted on:
Posted Todayjob requisition :
JR262183

Shift: Monday - Friday 8:00 AM - 5:00 PMAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY:

Responsible for administrative support for the Project Management Team by being a liaison between project management and sample receiving/log-in to successfully intake and manage the clients' work.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Compensation: $17.00 per hour    
• Oversees, reviews, completes, and processes various project management forms, documents, databases, and related materials and information.  
• Acts as a liaison regarding client project needs and provides guidance and suggested actions to the rest of the Pace team to ensure a successful project set up.  
• Directs client calls and requests to the appropriate project manager for follow-up.  
• Schedules and enters bottle orders into the container order system based on the client's sample needs.  
• Reviews login dashboard and updates information and confirmations as necessary.  
• Assists with developing or participating in project management or cross-functional project or program objectives, which include proposed budgets, timelines, materials, personnel, and other project requirements; receives direction and presents information to management.  
• Interprets and applies department policies and procedures, and assists with applicable laws, rules, and regulations; receives guidance with these areas as needed.  
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.  
• Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

• Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND one (1) year of customer service experience; OR an equivalent combination of education, training, and experience.  Required Certificates, Licenses, and Registrations:  Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• None.  Required Knowledge and Skills Required Knowledge:

• Principles, practices, and techniques of customer service.  
• Computer applications and systems related to the work.  
• Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained.  
• Correct business English, including spelling, grammar, and punctuation.

Required Skills:

• Performing and providing professional-level customer service in a variety of markets.  
• Training others in policies and procedures related to the work.  
• Preparing functionals reports, correspondence, and other written materials.  
• Using initiative and independent judgment within established organizational and department guidelines.  
• Using tact, discretion, and prudence in working with those contacted in the course of the work.  
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.  
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of…