Part Time Service Advisor Trainee
Job in
Murfreesboro, Rutherford County, Tennessee, 37132, USA
Listed on 2026-05-31
Listing for:
Nelson Mazda Tulsa
Part Time, Apprenticeship/Internship
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Job Title: Service Advisor Trainee
Location: Nelson Mazda Murfreesboro
Schedule: 8-6 Monday, Friday, and Saturday
Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Service Advisor Trainee. In this role, you will learn the essential functions of a Service Advisor, acting as a liaison between customers and our service team. You will ensure that customers receive outstanding service and care, while also helping to manage service operations efficiently. This is an entry-level role with room for career advancement within the company.
Key Responsibilities- Assist customers in understanding their vehicle’s service needs, ensuring clear communication between customers and technicians
- Develop knowledge of service processes, repair orders, and vehicle maintenance
- Learn to prepare accurate cost estimates for vehicle repairs and services
- Facilitate customer appointments, ensuring timely and efficient service scheduling
- Communicate service updates to customers in a clear and friendly manner
- Handle customer concerns and issues, working to resolve them in a professional manner
- Maintain up-to-date knowledge of products, services, and warranties
- Assist with customer follow-ups and service reminders sorry it's incomplete. Let's correct fully.{
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