Logistics Intern CS

Responsibilities

As a Logistics Customer Service Representative intern, you will support daily customer and logistics operations by ensuring accurate order processing, timely communication, and efficient coordination between internal teams and external customers. You will play a key role in maintaining customer satisfaction while supporting overall supply chain performance.

• Process customer orders and ensure accuracy of order entry, scheduling, and fulfillment.
• Serve as a primary point of contact for customer inquiries, providing timely updates on order status, shipments, and issue resolution.
• Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.
• Monitor and track shipments, proactively addressing delays or discrepancies.
• Maintain accurate records and support reporting on key performance metrics such as delivery performance and customer service levels.
• Assist with problem‑solving activities related to order discrepancies, billing issues, and logistics challenges.

• Strong communication and customer service skills with a professional and responsive approach.
• Organized and detail‑oriented with the ability to manage multiple priorities.
• Problem‑solving mindset with the ability to work in a fast‑paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Microsoft Office proficiency (Excel preferred).
• English proficiency (required).

We will provide a collaborative environment working on exciting assignments, along with ongoing personal and career development opportunities. We encourage you to apply even if you don't meet every single requirement—you may be the right candidate for this or other roles! Typical interview process includes a screening call followed by personal interviews.

We welcome applications from all social, religious, and ethnic backgrounds, disabilities both mental and physical, identities (gender), and neurodivergent people. MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment‑based non‑immigrant or immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website

For questions, contact JORGE