Customer Service Representative

Ashley Furniture - 460 North Thompson Lane - Responsibilities:
Greet all customers in a warm, professional manner representing Ashley's brand image;
Provide exceptional customer service through all interactions including in-person, phone, and email communications;
Sales Order Support:
Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions;
Customer Account Management:
Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems;
Cash Handling & Financial Procedures:
Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision