Office Assistant

Job Description

We’re looking for a bright, energetic Part‑time Office Assistant to join our Havertys Team. Office Team Members are an integral part of Havertys’ outstanding customer experience in our retail locations by being customer focused and working as a team. Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries. You’ll thrive in our team environment where our focus is always on superior Customer Service, Integrity, Quality, and Teamwork.

$16.00 per hour

Approximately 20 hours per week

• Balance the cash fund every morning and evening
• Complete daily opening and closing procedure checklists
• Prepare and reconcile bank deposits
• Accurately process customer sales and payments
• Maintain an organized and secure office environment
• Answer incoming calls, distribute messages, and manage store voicemail
• Handle customer complaints and follow up on service tickets
• Review outstanding customer transactions
• Verify and schedule deliveries to ensure they are ready to be routed
• Ensure purchase orders are present for out‑of‑stock products
• Contact customers when products are available for pickup
• File and prepare daily paperwork

• Paid comprehensive training
• Flexibility to draw pay between pay cycles with our Daily Pay Program
• Ability to advance within the company if desired
• Opportunities to give back to the community
• Substantial associate discount on our quality merchandise

• $16.00 per hour
• Get Paid Daily. Team members have the flexibility to draw pay between pay cycles.

• High school diploma or GED, with 1‑3 years of customer service experience (preferably in retail)
• 1‑3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience
• General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred
• Strong math, communication, and customer service skills
• Highly organized with the ability to multitask
• Able to follow oral and written instructions and work independently with discretion

• Beautifully appointed showrooms with a 140‑year company heritage, fast‑paced environment, customer‑focused, business professional dress code
• Scheduled approximately 20 hours per week

• Frequent standing, walking, sitting, hand handling, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling; must regularly lift and/or move more than 20 pounds occasionally
• Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions of this job

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.