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Service Center Lead & Customer Experience Mentor
Job in
Murfreesboro, Rutherford County, Tennessee, 37132, USA
Listed on 2026-07-31
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead in Murfreesboro, TN to oversee daily service-center operations and deliver outstanding customer experiences. The CSL will mentor Advisors, support management, and act as the on-site leader when leadership isn’t present.
This role emphasizes strong customer focus, leadership presence, and accountability for safety and service standards across day and night shifts.
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