Lead Customer Service Advisor
Job in
Murfreesboro, Rutherford County, Tennessee, 37129, USA
Listed on 2026-08-16
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Open and close the store as scheduled and act as on-site lead when management is not present;
Provide advanced Customer Service Advisor duties and resolve escalated customer concerns;
Mentor, train, and onboard Customer Service Advisors;
Partner with technicians and management to ensure efficient service operations;
Identify opportunities to drive sales and improve customer retention
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