Customer Service Lead Duty Operations Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service, Bilingual
Pep Boys is seeking a Customer Service Lead (CSL) to deliver exceptional customer experiences while serving as a trusted leader and operational point person within the service center. The CSL performs advanced Customer Service Advisor duties, opens/closes the store as scheduled, and acts as the primary on-site leader when management is absent.
This role suits a high-performing service professional who combines customer focus, leadership presence, and operational accountability; the CSL mentors
Step into the Customer Service Lead & On-Duty Operations Leader role at pepboyscareers in Murfreesboro, TN, United States and grow with us.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Service Lead & On-Duty Operations Leader role in the description above.
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