Dental Patient Services Coordinator

Job Description Job Description

Dental Patient Services Coordinator

Nashville, TN

$23–$28 per hour (based on experience)
Monday–Thursday | 6:30 AM – 3:30 PM (with occasional Fridays)
No Nights
No Weekends
Several 3-Day Weekends Throughout the Year

Job Type: Full-time

About Us

Periodontal and Implant Associates of Middle Tennessee is a high-quality, patient-focused periodontal and implant specialty practice dedicated to delivering exceptional care in periodontal therapy, dental implants, and oral surgery.

Our team is committed to excellence in both clinical outcomes and the overall patient experience
. We strive to maintain a professional, supportive, and positive work environment where team members are valued and respected.

We are currently seeking a reliable, motivated, and organized Dental Patient Services Coordinator to join our growing team.

Position Summary

As the Dental Patient Services Coordinator
, you will be the first point of contact for our patients and play a key role in creating a welcoming and efficient office environment.

This position is responsible for managing front desk operations, supporting patient scheduling and communication, and ensuring a smooth experience from check-in to check-out
.

Your professionalism, communication skills, and attention to detail will help support both our team and our patients.

Key Responsibilities

• Greet and welcome patients in a warm and professional manner
• Manage appointment scheduling, confirmations, cancellations, and recall systems
• Handle patient check-in and check-out
  , including collecting co-pays and providing treatment estimates
• Verify dental insurance eligibility and benefits
• Maintain accurate and up-to-date patient records
• Communicate with patients regarding treatment plans, account balances, and insurance questions
• Coordinate with clinical staff to ensure smooth patient flow
• Maintain cleanliness and organization of the front office area
• Assist with administrative tasks as needed
• Perform general computer and keyboard tasks
• Occasionally travel to other locations if needed (primary assignment will be Green Hills in Nashville, TN)

Qualifications

• 2+ years of dental front office experience required
• Specialty practice experience preferred (Periodontics or Oral Surgery a plus)
• Cross-trained Registered Dental Assistants (RDAs) encouraged to apply
• Strong knowledge of dental terminology, procedures, and insurance processes
• Experience with Open Dental or similar dental practice management software preferred
• Excellent customer service and communication skills
• Highly organized and detail-oriented
• Ability to multitask in a fast-paced environment
• Positive, team-oriented attitude
• High school diploma or equivalent (additional dental training preferred)

Compensation & Benefits

• Competitive hourly pay based on experience
• Health insurance stipend (after 90 days)
• Paid time off and holidays (after 90 days)
• 401(k) with company matching (after 1 year)
• Profit sharing / bonus opportunities (after 90 days)
• Uniform allowance (after 90 days)
• Continuing education opportunities
• Supportive, professional work environment
• Team appreciation events
• Free parking
• Opportunities for advancement

Background checks may apply. Reliability and prior dental experience are required.