Enrollment Specialist

Pay: $18.00–$20.00 per hour

Job Type: Full-time

Location:

Murfreesboro, TN 37127

Schedule:

Monday–Friday | No weekends

Work Location:

In person

The Academy Child Development Centers is looking for a warm, energetic, and highly organized Enrollment Specialist to join our team!

This is an office-based position supporting enrollment efforts across our preschool locations. You will often be one of the first connections a prospective family has with The Academy, making this role an important part of creating an exceptional experience from the very beginning.

If you love talking with people, building relationships, staying organized, and helping families feel confident about choosing the right preschool for their child, this could be a great fit for you.

As our Enrollment Specialist, you will:

• Respond to prospective family inquiries in a warm, professional, and timely manner
• Guide families through the enrollment process from their initial inquiry through their next steps
• Become highly knowledgeable about The Academy's programs, philosophy, and preschool experience so you can confidently communicate what makes our schools special
• Provide families with accurate information regarding programs, tuition, availability, and enrollment requirements
• Schedule school tours and communicate tour information with center directors
• Consistently follow up with prospective families and enrollment leads
• Maintain accurate and up-to-date information within our CRM system
• Work closely with center directors to understand current availability and enrollment needs
• Monitor center capacity and help track enrollment goals across locations
• Maintain organized records and ensure leads receive timely communication
• Remain flexible and adaptable as the position and enrollment processes continue to evolve

We are looking for someone who is genuinely excited about connecting families with a high-quality preschool experience.

The ideal candidate will have:

• Previous experience in customer service, sales, enrollment, administrative support, or a similar role
• Early childhood education or preschool experience is a plus
• Strong written and verbal communication skills
• A warm, friendly, confident, and professional demeanor
• Excellent organization and time-management skills
• Strong attention to detail and follow-through
• The ability to manage multiple families, leads, and priorities at the same time
• Comfort using computers, email, spreadsheets, and CRM systems
• The ability and willingness to learn new technology and systems
• A team-focused attitude and the ability to communicate effectively with school leadership

The Academy Child Development Centers is a leading child care and preschool provider in Middle Tennessee. We are committed to providing exceptional early childhood education through quality programming, innovative learning environments, state-of-the-art facilities, and highly qualified educators.

Our goal is to bring peace of mind to families while providing children with an exceptional preschool experience.

Full-time employees are eligible for benefits including:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Life insurance
• Paid time off
• Employee assistance program
• Employee discount
• Referral program

$18.00–$20.00 per hour, based on experience and qualifications.

If you're passionate about connecting with people and helping families take the first step toward an exceptional preschool experience, we'd love to hear from you!

Ability to Commute:

Murfreesboro, TN 37127 (Required)

Ability to Relocate:

Murfreesboro, TN 37127:
Relocate before starting work (Required)

Work Location:

In person