Physical Measurements Support Engineer

Physical Measurements Support Engineer

Shimadzu Scientific Instruments is seeking a Physical Measurements Support Engineer to join our team and serve as a key technical resource supporting our Physical Measurements Product line.

In this role, you will deliver both pre‑ and post‑sales support, including hands‑on instrument demonstrations, customer installations, application training, troubleshooting, and preventive maintenance for assigned product lines.

• Conduct technical demonstrations, installations, and customer trainings on hardware/software
• Provide first‑line customer support and issue resolution
• Maintain and manage regional demonstration inventory
• Collaborate with sales and service teams in a team‑selling model
• Support product line and regional leadership on various technical initiatives
• Travel within the region, including overnight stays and air travel

• Bachelor’s degree in a physical science, material science, chemistry, mechanical engineering, or related field
• At least 2 years of field support experience with physical measurement instrumentation (e.g., UTM, hardness testers, thermal analyzers, particle size analyzers, X‑ray, NDI CT scanner)
• Experience in training, application support, and physical measurement instrumentation
• Excellent communication and customer relations skills
• Ability to travel within the assigned territory, including overnight stays as needed
• Ability to troubleshoot complex instrumentation issues and provide effective solutions

Yes. 50% – 70%

• Competitive salary $94,000 – $96,500 per year (additional variable compensation options)
• Full‑time benefits including health, dental, vision, retirement, paid time off, and flexible spending accounts
• Company car and cell phone, fuel card, and cost‑of‑living adjustment for certain states
• Professional development and tuition assistance

Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please .