Bank Teller-Financial Services Representative

Overview

Job Category
:
Branch Administration

Requisition Number
: BANKT
002315

Posted
:
January 30, 2026

Employment Type
:
Full-Time

Showing 1 location

Murfreesboro, Murfreesboro Branch, 1605 Medical Center Pkwy, Murfreesboro, TN 37129, USA

Smart Bank is rooted in our core values:
Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we have been delivering on this purpose in Tennessee, Alabama, and Florida, and we are continuously expanding our reach. We prioritize individual needs, set high expectations, and celebrate achievements – that s the Smart Bank way.

As a Financial Services Representative (FSR), you ll play a vital role in our mission. Your responsibilities will include:

• Embodying Smart Bank s Core Values and Core Purpose.
• Follow and embrace the Smart Bank Way
• Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels.
• Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available.
• Accurately receive deposits and payments for all types of Smart Bank accounts, verify cash and negotiability of checks and issue receipts, giving credit for funds according to Bank policies. Provide clients with account information.
• Cash checks and accept withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval.
• Provide special services as needed; including redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders.
• Process payments for Smart Bank credit cards, local utilities, and other services. Ensure that payment information is transmitted to appropriate agencies by daily cut-off.

To excel in this role, you should possess the following qualifications:

• High School Diploma or equivalent.
• Prior experience in cash handling.

The Financial Services Representative typically works during standard business hours from 8:30 a.m. to 5:00 p.m. Monday through Friday.

• Medical, dental, vision, life, and disability insurance.
• A 401(k) plan with an employer match of up to 4%.
• Generous paid time off (PTO), including a minimum of 3 weeks.
• Smart Flex Days.
• Up to 11 Paid Company Holidays.
• Mental health benefits, include 8 free sessions with a coach or certified professional.
• Paid community involvement opportunities.
• Company-provided apparel at no cost.
• Learning and development opportunities, including professional and career development and tuition reimbursement.

Are you ready to be a part of the Smart Bank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.