Gastroenterology Westlawn - Surgery Scheduler

Gastroenterology Westlawn - Surgery Scheduler - Full Time

MMC Westlawn, 3325 Shores Road, Murfreesboro, Tennessee, United States of America

Posted Tuesday, February 17, 2026 at 6:00 AM

Who We Are: At Murfreesboro Medical Clinic & Surgi Center (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.

What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!

Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.

Policy Description and

Purpose:

Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. Job descriptions and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.

Procedure: The job description and responsibilities are defined for Surgery Scheduler in the Gastroenterology department at Murfreesboro Medical Clinic below:

General Surgery Department Surgery Scheduler

The surgery scheduler will provide clerical support in the Murfreesboro Medical Clinic Gastroenterology Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur.

Also, occasional stress from multiple responsibilities.

• Represent MMC in a courteous and professional manner.
• Greet guests and incoming calls in a polite, prompt, and helpful manner.
• Take accurate messages which include all required information.
• Be at your workstation on time and prepared to start the day.
• Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients.
• Obtain accurate demographic and insurance information from patients to ensure accurate billing and maximum reimbursement.
• Provide prompt, efficient, and accurate patient service.
• Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach.
• Keep your work area and the clinic clean.
• Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
• Be knowledgeable of and adhere to all MMC policies and procedures.
• Have knowledge of medical terminology

• Strong skills in communicating effectively with co-workers, providers, and patients.
• Ability to conduct daily functions in an appropriate, professional, and compassionate manner.
• Teamwork attitude
• Flexibility to respond to changing demands.
• Ability to react calmly and competently in stressful situations.
• Effectively utilize computer systems and programs that are necessary to complete daily tasks.
• Schedule, coordinate and reschedule patient appointments as instructed.
• Responsible for scheduling all surgery patients for surgery, pre‑op and post‑op appointments.
• Review surgical paperwork with patient and have patient sign necessary documents.
• Call insurance to verify…