Project Manager II - Veeva Vault Clinical; CTMS & eTMF

Project Manager II – Veeva Vault Clinical (CTMS & eTMF) – Sponsor‑Dedicated | Remote (U.S.)

If you’re a Veeva Vault expert who thrives at the intersection of clinical operations, systems, and governance, this is a high‑visibility opportunity to take ownership of CTMS and eTMF operations post‑go‑live within a leading sponsor environment.

This role sits within the Clinical Trial Capabilities Business Support Model, blending hands‑on operational ownership (50%) with strategic program support (50%) – ideal for someone who understands both the technical backbone of Vault Clinical and the real‑world execution of clinical trials.

• Direct impact on enterprise‑wide CTMS & eTMF operations
• High exposure to Clinical Operations, R&D Quality, and IT leadership
• Ownership of post‑go‑live system governance and optimization
• A chance to operate as a true SME and trusted advisor in a complex, matrixed environment

• Serve as the primary business‑facing owner of Vault Clinical in production
• Provide centralized support and guidance to Clinical Operations and key users
• Act as the escalation point for system and process issues, driving resolution across cross‑functional teams

• Ensure inspection‑ready documentation with strong change control and configuration management
• Support and maintain data governance processes
• Manage and triage change control intake from a business perspective

• Partner with Clinical Systems and IT on impact assessments and controlled changes
• Ensure alignment between system functionality and business processes
• Lead release readiness activities (training, communications, SOP updates)

• Act as a trusted advisor and SME to stakeholders across Clinical, Quality, and Systems
• Develop and deliver training, job aids, and operational guidance
• Coordinate with vendors and FSP partners, ensuring clear accountability and oversight

• Support Program Leads and Business Process Owners (BPOs) through workshops and execution of key initiatives
• Contribute to continuous improvement and optimization efforts across Vault Clinical

• 5+ years supporting GxP‑regulated clinical systems, with deep expertise in CTMS and/or eTMF
• Veeva Vault SME – strong understanding of both front‑end usage and back‑end configuration
• Proven experience in post‑go‑live system support, governance, and centralized operating models
• Strong (3+ years) project management background in clinical research, including:
  • Study oversight, timelines, and deliverables
  • Vendor and budget management
  • Issue identification and resolution across trial operations
• Experience integrating Veeva Vault within clinical programs
• Demonstrated ability to influence cross‑functional stakeholders in a matrixed environment

• Deep understanding of GxP compliance, risk identification, and data integrity
• Ability to translate complex system challenges into practical solutions
• Clear grasp of system governance vs. operational execution
• Confident decision‑making with appropriate risk escalation

• Company car or car allowance
• Health benefits to include medical, dental, and vision
• Company match 401(k)
• Eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on company and individual performance
• Flexible paid time off (PTO) and sick time (subject to state and municipal requirements)

Salary Range: $95,000.00 – $

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.

Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.