More jobs:
VoC & Customer Insights Analytics Lead
Job in
Murfreesboro, Rutherford County, Tennessee, 37132, USA
Listed on 2026-08-06
Listing for:
Terminix
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Terminix, part of the Rentokil family, seeks a Senior Data Analyst, Customer Insights, to transform VoC data into actionable insights. You will build real-time dashboards and ROI reports, linking customer feedback to renewal, churn prevention, and expansion outcomes, while collaborating with technology and marketing to ensure data integrity.
You will analyze VoC metrics such as NPS and CSAT, design advanced analytics, and present findings to leadership with clear storytelling.
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