Senior Clinical Implementation Analyst

The Senior Clinical Implementation Analyst is a working leader on the team who will provide management, mentoring, and oversight to a partial training team (approximately 6 FTEs) on the Expanse project. In addition to the leadership role, this team member will continue to perform the work of their standard role. This position provides operational support in the management and execution of Expanse education and go live support strategies.

The position requires an in-depth understanding and appreciation for Expanse; its capabilities, limitations, and impact on clinical practice. They will lead the development and delivery of on-site training and support the facility / market during go live time periods. This team member is expected to support facility or market engagement or change management activities and serve as a leader throughout the project timeline.

Additionally, this team member may be asked to provide training to providers and staff during go live periods. This role should expect to travel up to 75% of the time. The Senior Clinical Implementation is a subject-matter expert who actively participates and leads the implementation of strategies and operations. This position requires an extensive understanding of clinical workflow and all of the coordination that takes place throughout the facility in order to enhance communication, improve clinical workflow and patient care.

Major Responsibilities:

• Manage, mentor, grow, and support team of direct reports and contract staff on the implementation team
• Participate in communications among all team members to ensure comprehensive understanding of needs, expectations and requirements. Set priorities for team tasks and activities.
• Provide go live support and collaborate with other members of the team to ensure support is consistent with workflow and education
• Manage issue gathering/definition, fact finding and resolution process for the implementation teams.
• Develop & deliver clinician training for trainers (train-the-trainer) and collaborate with vendors and internal resources to manage the delivery of training and education material courses.
• Apply advanced knowledge of evidence-based practice and interpersonal skills in clinical implementation.
• Operate unsupervised and be called on to lead project teams before, during and after implementations.
• Responsible for identifying risks and developing mitigation strategies.
• Research and apply best practices to develop and drive innovative solutions.
• Ensure a standardized and consistent approach relating to clinical implementation.
• Responsible for coordinating efforts and ensuring updates to guidance and documents supporting implementations based upon best practices, experience, and lessons learned.
• Ensure the development of the appropriate strategies, plans, tools and approaches to promote successful clinical implementation.
• Coordinate effective communications among all team members to ensure comprehensive understanding of needs, expectations and requirements.
• Coordinate the development of project implementation tools from a clinical perspective to determine readiness for various activities.
• Coordinate initial project orientation, organize and manage the clinical component of implementations, work in close coordination with corporate, division, and facility leadership.
• Develop and deliver training and collaborate with vendors and internal resources to manage the delivery of training and education materials.
• Evaluate the effectiveness of training strategies and materials and recommend changes.
• Evaluate clinical systems to identify functional gaps and research potential solutions.
• Collaborate with ITG in…