General Manager - Concessions

Role Overview

Working together, supporting your team, and reaching high-end for the best in a high-volume, high-paced environment is second nature to you.

Sodexo is seeking a General Manager at Middle Tennessee State University in Murfreesboro, TN. The General Manager's position will have oversight and leadership responsibilities for all food and beverage operations at the unit. The General Manager will partner and communicate daily with clients and will have full operational and financial accountability for Residential Dining, Catering, and Retail units.

• Lead a dining program with a focus on innovation, customer satisfaction, and financial performance
• Build strong client relationships and serve as the primary point of contact for strategic decisions
• Oversee operations across residential dining, retail, and catering functions
• Ensure compliance with food safety, labor, and regulatory standards
• Guide and develop staff, fostering a culture of excellence and accountability
• Identify opportunities to enhance service delivery and implement creative, cost-effective solutions
• Use data-driven insights to manage budget, forecast revenue, and optimize profitability

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Food service management experience, ideally in campus environment;
• Strong financial skills, P&L experience;
• a work history demonstrating strong leadership and hospitality skills and the ability to work collaboratively;
• the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• Knowledge of compliance with food safety, sanitation, and overall workplace safety standards;
• The ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years