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Senior Service Desk Program Manager|Continuous Improvement
Job in
Murfreesboro, Rutherford County, Tennessee, 37132, USA
Listed on 2026-06-26
Listing for:
Amazon
Full Time
position Listed on 2026-06-26
Job specializations:
-
Management
IT Project Manager, Program / Project Manager -
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Amazon is looking for a Service Desk Manager III to lead the transformation of Service Desk operations in Nashville, TN. The successful candidate will build and mentor a team of Program Managers, execute strategic programs, and improve service delivery.
This role focuses on AI Enablement, Defect Elimination, and CSAT improvement, ensuring project completion on time and within scope. Key qualifications include 5+ years of experience in program management and cross-functional project delivery.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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