Store Manager - College Center, Murfreesboro, TN

Store Manager

Position Summary:

The primary purpose of the Store Manager is to uphold daily store operations, ensuring maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and exceptional customer service.

A standard work week consists of a minimum of 46 hours. Flexible schedule required, including days, nights, weekends, and holidays.

• Responsible for overall quality and performance of retail store staff.
• Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Responsible for the recruitment, selection and training and development of store personnel.
• Conducts annual performance evaluations for all store employees.
• Manages expenses and develops strategies that position stores to perform in accordance with the budget.
• Monitors and identifies issues relevant to loss or inconsistencies in the store, ensuring store achieves the shrink goals at or below company plan.
• Monitors and controls all aspects of operational compliance, safety, and business standards.
• Identifies market conditions and merchandise opportunities, communicates valuable information to the District Manager to maximize goals and objectives.
• Ensures company customer service standards are upheld so each customer receives outstanding service in a friendly environment.
• Performs other duties as may be assigned.

• Education and/or
  
  Experience:
  
  Minimum of one (1) year in retail management.
• Solid knowledge of business and excellent command of the English language to effectively communicate with management, associates, and customers.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.
• Ability to think strategically, plan, and organize effectively.
• Maintain an exemplary degree of professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
• Results‑driven with critical and creative thinking skills.
• Project management, time management, analytical, and superior organizational skills required.
• Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
• Proven ability to plan, organize, multi‑task, set priorities effectively, and respond proactively to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products required.
• Willing to work in multiple stores in the assigned district.

• Must be able to stand for extended periods of time.
• Must be able to lift, carry, push/pull up to 50 lbs.
• Must be able to work extended hours during critical project phases and in a fast‑paced, dynamic environment with flexibility.
• Must have reliable transportation.
• Willing to travel via car, plane, or train.

General Information:
The above statements describe the general nature and level of work for this position and are not exhaustive. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.