Account Manager

Kidlink Treatment Services (a UHS company)Kidlink Treatment Services’ network of programs includes more than 50 specialized educational and residential behavioral treatment centers. Each center provides programming for children and adolescents who may have been unsuccessful in previous treatment settings. These services provide access to programs for male and female youth, including those with low cognitive functioning, severe emotional disturbance, sexually abusive behaviors, psychiatric disorders, or extreme anger or aggression issues.

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Position Summary: The Account Manager is responsible for achieving the desired utilization of the organization’s continuum of care through sales and marketing principles while maintaining strong relationships with key customers. This position will be actively involved in designing, creating, and delivering marketing programs to support expansion and growth of company services, products, and brand. This position will be involved in discussions related to a wide variety of issues for potential sales growth opportunities and future projects while managing a variety of digital assets, marketing campaigns, digital touch points.

This position will own the development and implementation of strategies for target customer channels, maintenance of analytics, metrics, and campaign reporting. Working on behalf of the UHS hospitals, this position is accountable to understanding budgeted referral calls for each facility and the market overall and for generating the required budgeted referral calls.

The Account Manager is responsible for implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals.

Hours are based on departmental, and facility needs and may include day, evening, and weekend hours, as directed by the department head.

Candidates must reside in the Memphis/West TN area.

• Acts as liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs, serves as a resource and representative to the community and conducts facility tours to key stakeholders.
• Assesses, develops, and implements sales activities to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments. Develops and communicates appropriate sales messaging for each program offered and for each target audience. Daily monitoring of referral inquiries and admissions statistics. Conducts an ongoing analysis to ensure appropriateness and effectiveness of weekly sales action plans.
• Identifies and builds a strategic sales plan for existing and potential referral sources within assigned territory and target markets. Builds and maintains positive and productive relationships with existing referral sources and shows ability to identify additional referral sources.
• Maintains documentation of assigned top accounts, key contacts, planning reports, client profiles, competitive profiles, and updates as required by Director of Business Development. Completes all required reports and requests for information in a timely manner.
• Maintains current awareness of industry and anticipates changes or trends in target market and utilizes this information in developing and modifying weekly sales action plans, as well as providing recommendations to overall business development planning strategies.

• UHS offers a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan.
• 401k plan with company match
• Generous Paid Time Off

Requirements:

• 3-5 years related experience required
• Must possess demonstrated business development concepts, sales abilities.
• Knowledge of and skills in application of marketing and sales principles.
• Excellent written and oral communication skills.
• Proficient in data collection analysis and interpretation.
• Competency in computer usage and Microsoft office suite.

Travel: 80-90% Local

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.