Sales Lead, Sales, Inside Sales

Job Description Sales Lead

We are currently seeking a Sales Lead who can execute on all of European Wax Center's policies and procedures while upholding performance standards. The Sales Lead will lead by example and achieve individual KPIs to exceed and uphold profitability. This position is excellent for those looking for growth opportunities: you'd earn hourly pay with the ability to earn uncapped commission.

The Sales Lead is responsible for working along with the Center Sales Leader to ensure every guest has an exceptional experience while driving the center's KPI metrics. Our core purpose is to help people feel more confident about themselves.

• Achieve sales goals daily, weekly, monthly, etc.
• Ensure each guest has an exceptional customer experience
• Ensure all confirmation calls are made and are being addressed
• Focus on daily KPIs to drive profitability
• Establish a loyal guest base through behavior, product presentation, and service
• Front desk procedures to drive performance
• Maintain impeccable center cleanliness and organization
• Update communication group chat
• Is self‑motivated and a go‑getter; accountable, punctual, organized, and reflects the Brand, leading and inspiring by example, regularly encouraging fact‑based solutions and celebrating the success of others
• Understands, believes in and upholds EWC Core Values

• Hourly + uncapped commission structure
• Discounts on all waxing + products
• Health, Dental, Vision benefits for full‑time associates
• 401(k)
• Paid Time Off

• Open and Flexible
• Must be available for morning, night, and weekend shifts and on call for emergencies

Job Type: Full‑time

Expected hours: 30 per week