TriStar JCB - Shop Service Technician

Company Profile

Tri Star JCB is the JCB dealer for Tennessee, with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates who possess the desire and mentality to excel at both the personal and professional levels. Tri Star JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, and aerial equipment, among others.

Reporting to the Service Manager, this position is responsible for repairing and maintaining various types of aerial and earth‑moving equipment.

• Complete and turn in field reports that capture all time and work completed on site
• Provide diagnostic analysis, repair, or preventative maintenance to customers
• Complete on‑site system audits and evaluations
• Practice and adhere to all safety and training requirements

• Strong written and verbal communication skills
• 5+ years of installing and maintaining machines
• Ability to travel
• Ability to lift up to 75 pounds

• Ability to stand and walk, with frequent lifting, guiding and/or carrying of light‑weight materials or equipment for up to 12 hours
• Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces
• Able to lift up to 50 lbs
• Use hands, arms and legs fully; grasp, manipulate, and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well
• Must be able to hear with or without aid
• Good eye–hand coordination
• Communicate by speech and hearing in person at a Basic English proficiency

Tri Star JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.