Field Service Technician - Memphis, TN

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform‑powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Field Service Technician I – Memphis, TN

Are you a Field Technician, Field Engineer, or Service Technician, or looking to start a career in this field? If you are tech‑savvy with a strong mechanical aptitude and confident that your skills are transferable, NCR Voyix invites you to join our Field Services Team. You will serve as the first line response to our customers, communicating openly and engagingly to find the right solution.

You will organize, triage, and handle customer issues before they arise, using formal training provided by NCR Voyix to deliver best‑in‑class service.

• Hourly Pay Range: $17.00 to $20.83 (varies by location and experience)
• Overtime available at time and a half
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in the first year
• 401(k) savings and retirement plan
• Company‑provided vehicle for business use only
• Medical insurance available immediately

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self‑checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance work, and system overhauls.

• Local candidate to specific geographic area.
• Authorized to work in the United States.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and familiarity with specific hardware and operating systems.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repetitively grasping and manipulating objects of varying size.
• Willingness to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA N+ Certification.
• One or more years of related experience.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.