Service Manager

Benefits Start Day 1 for Full‑Time Colleagues

All full‑time colleagues receive benefits on day 1 with no waiting period.

Our Service Managers play a key leadership role in local Terminix branches, leading and motivating Pest Technician Teams to deliver outstanding service of Terminix products to customers.

Each day the Service Manager ensures the pest tech team operates effectively, efficiently, and with high customer satisfaction. Specific duties include:

• Monitoring branch scheduling and ensuring routes are completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns and resolving cancellation requests
• Inspecting and evaluating technician performance
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

• Associate’s degree (four‑year degree highly desirable)
• Valid driver’s license from state of residence
• 1‑2 years of related experience helpful but not required
• Willingness to relocate highly desirable
• Ability to lead and motivate others
• Strong communication skills—verbal, written, and presenting
• Problem‑solving skills with practical solutions
• Rapport building and trust establishment with customers and employees
• Detail‑oriented and safety aware
• Aptitude for basic/intermediate math necessary for calculations related to sales and service
• Comfortable working outside and in confined spaces such as crawl spaces and attics

• Comprehensive training and licensure paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage with discounts on Terminix brands
• Short‑term and long‑term disability and life insurance
• Paid time off
• Professional and personal growth programs, including tuition reimbursement for full‑time colleagues
• Health benefits including medical, dental, vision, disability and life insurance
• 401(k) plan with company matching
• Vacation days, sick days, company‑paid holidays and floating holidays
• Company mindset prioritizing health, safety and flexibility

The above statements describe the general nature of the work performed by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required for the position.

Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action‑Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.