Dcs Case Manager

Job Information

Opening Date: 05/29/2026 12:00AM Central Time

Closing Date: 06/11/2026 11:59PM Central Time

Salary (Monthly): $3,724.00 - $4,656.00
Salary (Annually): $44,688.00 - $55,872.00

Job Type: Full-Time

Locations:

• Nashville, TN
• Knoxville, TN
• Cookeville, TN
• Memphis, TN
• Chattanooga, TN
• Clarksville, TN
• Murfreesboro, TN
• Franklin, TN
• Johnson City, TN
• Jackson, TN
• Hendersonville, TN
• Kingsport, TN
• Columbia, TN
• Lebanon, TN
• Morristown, TN
• Shelbyville, TN
• Tullahoma, TN
• Sevierville, TN
• Dickson, TN
• Athens, TN
• Cleveland, TN
• Lawrenceburg, TN
• Oak Ridge, TN

Department:
Children's Services

Location of Positions:
Department of Children's Services, Statewide

A Certified Transcript is required.

This classification, DCS Case Manager 1*, currently has an in-range salary of $4,217.00 monthly / $50,604.00 yearly.

Criminal background check and drug screening are required.

Education and Experience: Graduation from an accredited college or university with a bachelor's degree.

Necessary Special

Qualifications:

• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver’s license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving their criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint-based criminal history records check;
• Submit to and pass a pre‑employment screening test for use of illegal drugs.

This classification is responsible for professional case management work of routine difficulty. It is the trainee/entry‑level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2
* in that an incumbent of the latter is fully trained and functions at the working level.

Applicants will be reclassified to the next higher class in the series after successful completion of a mandatory one‑year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination.

All listed responsibilities will be performed at the learning/entry level.

• Determine if abuse or neglect has occurred, identify the abuser, assess risk or harm to the child, determine the need for a safety plan, make recommendations regarding permanency, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate/observe visitation.
• Maintain documentation for case files and other required documentation. Prepare for, participate in, and testify at court proceedings.
• Conduct interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child’s family, and collateral contacts; gather required information such as school records, demographic information, medical exam/psychological information, etc.; identify supports for children and families; administer client drug screens; conduct required assessments of the home; conduct face‑to‑face visits with children, resource families, providers, kinship homes, and other relevant entities.
• Work flexible hours including weekends, holidays, and after hours. Schedule appointments, meetings, visitation with children on caseload. Transport children to various appointments safely, assist children in preparing for placement, and sit with children who are awaiting placement.
• Communicate effectively and timely with others, engage with children and families to build trustful relationships, encourage clients to overcome barriers and achieve permanency, explain parental rights and other relevant documents to families, respond timely to families, providers, co‑workers and supervision.
• Convene and identify members for Child and Family Team Meetings to work collaboratively with all participants. Develop action steps and goals to be accomplished by the Team.
• Work within communities by making referrals to service providers on behalf of clients; collaborate with law enforcement officials and multidisciplinary teams; train foster parents, adoptive parents and community.

• Decision Quality
• Action Oriented
• Customer Focus
• Manages Conflict
• Communicates Effectively

• Clerical
• Customer and Personal Service

• Time Management
• Active Learning and Listening
• Complex Problem Solving

• Written Comprehension
• Deductive Reasoning
• Inductive Reasoning

• Electronic Devices
• Computers
• Motor Vehicles