Logistics Coordinator; TN

Overview

Title: Logistics Coordinator

Location: Murfreesboro, TN

Job Type: Contract-to-Hire

Compensation: $22-24/hr

Industry: Logistics

Our staffing firm is partnering with a well-established third-party logistics (3PL) provider in Murfreesboro, TN, to hire a Logistics Coordinator to support one of their retail freight teams. This client coordinates freight movement for large retail customers, working closely with vendors, carriers, and an extensive agent network to keep shipments on schedule and customers satisfied. This is a detail-oriented, fast-paced coordination role focused on execution, customer interaction, and ensuring shipments move smoothly from order to delivery.

• Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and complete invoicing.
• Monitor task boards and assigned email accounts to respond promptly to customer and carrier requests.
• Document events using SOPs and experience, and follow defined escalation procedures and training when required.
• Follow through on customer and carrier requests to ensure satisfaction.
• Escalate questions or requests when necessary.
• Validate and ensure the accuracy of load data in systems according to company and customer standards.
• Perform other duties or responsibilities as assigned based on team and/or country-specific requirements.

• High school diploma or GED.
• Previous customer service experience.
• Strong attention to detail and accuracy.
• Effective verbal and written communication skills.
• Comfort asking questions and addressing occasional conflict resolution with professionalism.

• Basic proficiency in Microsoft Office Suite, especially Outlook (the majority of communication is via email).
• Experience with Truck Mate with Trimble or similar transportation management system (TMS) for order entry.
• Demonstrated prioritization and time management skills.
• Prior work experience requiring high attention to detail and accuracy.
• Values a diverse and inclusive work environment.

Dahl Consulting offers a comprehensive benefits package to eligible employees. For details, please review the DAHL Benefits

Summary:

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. We encourage you to take the next step and connect with us.