Customer Service Associate - 1st Shift Weekdays

Location: Murfreesboro, TN
Shift: Weekdays 1st shift (M-F 7a-3:30p)
Reports to: Warehouse Manager

We are excited to add a Customer Service Associate (CSA) to our new Murfreesboro, TN team for our weekday shift. If you enjoy a fast-paced environment, take pride in accuracy, and like being at the center of warehouse coordination, this role may be the perfect fit.

• Coordinate paperwork for inbound and outbound shipments with 3rd-party trucking partners
• Monitor and manage documentation using internal and external tracking systems
• Verify prepared orders using scanners and other warehouse tools
• Communicate directly with truck drivers and team members to ensure accurate and efficient load verification
• Assist with oversight of warehouse activities when the Supervisor is unavailable
• Ensure proper storage and on-time delivery of customer products
• Maintain accuracy in inventory, returns, and damage documentation
• Support a safe, efficient warehouse environment
• Complete maintenance documentation and communicate with vendors as needed
• Act as the backup to the Warehouse Manager, when they are not onsite.
• Take on additional tasks as assigned

• At least 2 years of Shipping/Receiving experience
• Strong computer skills — proficiency in Microsoft Office (Outlook, Word, Excel) required
• High School diploma or GED
• Excellent communication, organizational, and problem-solving abilities
• Comfortable using PCs, scanners, calculators, and related equipment
• Strong typing speed (35+ WPM)
• SAP experience is a plus!
• Experience with Manhattan Software is a plus

• Warehouse environment (not temperature controlled)
• Full-time role
• Pay starting at $20.00/hour
• In-person position at our Murfreesboro, TN location

• 401(k) with company matching
• Medical, dental, and vision insurance
• Life insurance
• Paid time offA stable, family-oriented workplace where your contributions matter