Customer Service Associate - 1st Shift Weekdays

Location:

Murfreesboro, TN | Wage: up to $20.00/hour | Full Time | 1st Shift (Weekdays 7 a.m. – 3:30 p.m.) | Reports to Warehouse Manager

• Coordinate paperwork for inbound and outbound shipments with 3rd‑party trucking partners
• Monitor and manage documentation using internal and external tracking systems
• Verify prepared orders using scanners and other warehouse tools
• Communicate directly with truck drivers and team members to ensure accurate and efficient load verification
• Assist with oversight of warehouse activities when the Supervisor is unavailable
• Ensure proper storage and on‑time delivery of customer products
• Maintain accuracy in inventory, returns, and damage documentation
• Support a safe, efficient warehouse environment
• Complete maintenance documentation and communicate with vendors as needed
• Act as the backup to the Warehouse Manager when they are not onsite
• Take on additional tasks as assigned

• At least 2 years of Shipping/Receiving experience
• Strong computer skills – proficiency in Microsoft Office (Outlook, Word, Excel) required
• High School diploma or GED
• Excellent communication, organizational, and problem‑solving abilities
• Comfortable using PCs, scanners, calculators, and related equipment
• Strong typing speed (35+ WPM)
• SAP experience is a plus
• Experience with Manhattan Software is a plus

• Warehouse environment (not temperature controlled)
• Full‑time role
• Pay starting at $20.00/hour
• In‑person position at our Murfreesboro, TN location

• 401(k) with company matching
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• A stable, family‑oriented workplace where your contributions matter