Business Office Assistant

Responsibilities

• Assist the Business Office Manager with daily business office and administrative functions
• Maintain accurate resident census information in coordination with admissions, nursing, and clinical departments
• Monitor, audit, and reconcile resident trust accounts to ensure secure handling of funds and regulatory compliance
• Support residents and families through the Medicaid application process by reviewing documentation and helping move cases forward
• Track Medicaid pending cases and maintain communication with families and appropriate agencies
• Process resident payments using multiple methods, including checks, credit cards, and electronic payments
• Post payments, manage deposits, and assist with accounts receivable tracking as assigned
• Verify insurance and financial information to support accurate billing and reimbursement
• Maintain strict confidentiality of resident and financial records in accordance with HIPAA and facility policies
• Communicate professionally with residents, families, staff, and third-party payors
• Provide backup support for general office duties as needed

• Enthusiastic
  :
  Shows intense and eager enjoyment and interest
• Team Player
  :
  Works well as a member of a group
• Detail Oriented
  :
  Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated
  :
  Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer
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