Team Member, Retail

## Team Member Apply locations:
198 - Murphy time type:
Full time posted on:
Posted Todayjob requisition :
JR103010

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

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* Key Responsibilities:

**** Welcome Station and Sales Performance
*** Provide excellent customer service with a friendly and professional attitude.
* Support sales and membership growth through consistent processes and knowledgeable guidance.
* Assist with member sign-ups, changes, and account management.
* Follow company policies related to pricing and discounts.
** Wash Station Service
*** Follow safety procedures and maintain a clean, organized wash area.
* Assist with vehicle preparation, including identifying preexisting conditions.
* Operate wash equipment safely and efficiently.
* Communicate effectively with team members and management regarding operational issues.
** Convenience Station
*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.
* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
* Stock and organize detail centers to maintain accessibility and inventory accuracy.
* Empty trash cans regularly and maintain clean work areas.
* Maintain vacuum stations by checking for clogs and emptying canisters.
* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
** General Duties
*** Maintain professional conduct and adhere to uniform standards at all times.
* Perform opening and closing duties to ensure smooth operations.
* Clean and maintain the tunnel to ensure safety and operational efficiency.
* Prepare towels and other necessary materials to support daily operations.#LI-DNI
* If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.

We’re so glad you’re interested in joining the Whistle Express Car Wash crew!  Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!
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