Relationship Manager II - Business Banking

Position Overview

As a Relationship Manager II within PNC's Business Banking organization, you will be based in our Dallas Market. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success.

• Coordinate relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs, generally working with a moderate degree of supervision.
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet. Handle origination, financial analysis, negotiation, and documentation of credit and non-credit products and services.
• Manage risk/return and drive quality for new and/or existing clients. Actively identify and mitigate different types of risk, such as regulatory, reputational, operational, and credit risks.
• Focus on client opportunities by providing ideas and insights based on an understanding of the client's needs and financial well‑being. Increase client engagement and loyalty.
• Manage an effective network of internal and external relationships—including community or industry relationships—to acquire new clients, expand existing clients, and enhance the client experience. Present the full range of PNC's products and services. Leverage reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Demonstrate ability to analyze, evaluate, and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

• Book Of Business
• Client Relationship Building
• Credit
• Credit Products
• Customer Engagement
• Decision Making
• Financial Analysis
• Identifying Sales Opportunities

• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy

Roles at this level typically require a university/college degree with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Bachelor’s Degree

None required.

None required.

• Medical and prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Backup child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year (unless otherwise required by law)
• 15 to 25 vacation days each year, depending on career level and years of service

If an accommodation is required to participate in the application process, please contact us via email at  Please include “accommodation request” in the subject line and be sure to include your name, the job , and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call  and say “Workday” for accommodation assistance.

All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in our hiring practices.