Auto Parts Store Manager

Auto Parts Store Manager (Full-Time) #142

Job Description

The Store Manager is responsible for sales and profitability of the store and directly supervises associates in a Bumper to Bumper Auto Parts retail store. Duties include purchasing, budgeting, accounting, personnel work, and supervisory duties. The Store Manager also provides over‑the‑counter direct sales to customers, takes orders in‑person and by phone, and supports overall success of store operations through promotion of sales programs and customer and team‑related activities.

• Provide exceptional customer service.
• Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or performing services for customers.
• Monitor sales activities to ensure customers receive satisfactory service and quality goods, calling on and visiting customers as required by business needs or assigned by the District Manager.
• Generate new sales accounts by cold calling and visiting potential customers.
• Grow store profits with current customers by suggesting new products and promotions.
• Maintain and submit call logs as required by the District Manager.
• Accurately inventory, stock, and reorder when inventory drops to a specified level.
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Hire, train, and evaluate personnel in stores, promoting, disciplining, and terminating workers when appropriate.
• Ensure responsiveness to requests and compliance with company policies.
• Run the store in compliance with all federal, state, and local laws and regulations.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Attend virtual and in‑person meetings and training sessions.
• Perform other duties as assigned.

• 401(k) employer matching
• Company‑Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company‑Paid Basic Life Insurance & Long‑Term Disability
• Short‑Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Hospital Indemnity
• Employee Assistance Program
• Employee Purchase Discounts
• Earning Incentives and Bonuses

Directly supervises 2-25 employees in the store. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Knowledge – Competent in required job skills and knowledge.

Customer Service – Responds promptly to customer needs; meets commitments.

Teamwork – Contributes to building a positive team spirit; builds morale and group commitments to goals.

Performance Coaching – Sets goals and objectives; gives performance feedback.

Leadership – Inspires and motivates others to perform well.

Managing People – Provides regular performance feedback; develops subordinates’ skills and encourages growth; continually improves supervisory skills.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates market knowledge and aligns work with strategic goals.

Cost Consciousness – Works within approved budget; develops and implements cost‑saving measures; contributes to profits and revenue.

Organizational Support – Follows policies and procedures; supports organization’s goals and values.

High school diploma or general education degree (GED); at least 2 years of auto parts experience; management experience preferred; ASE certifications preferred.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of…