Patient Coordinator at Burg Children's Dentistry & Orthodontics

Murray, UT

Burg Children's Dentistry & Orthodontics is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. Our practice is committed to providing exceptional pediatric dental and orthodontic care in a welcoming, family-focused environment. The ideal candidate is dependable, personable, and passionate about creating a positive experience for children, teens, and their families from their first interaction with our practice through their ongoing care.

• Greet patients and families and provide a warm, welcoming experience
• Answer phones, respond to patient inquiries, and communicate professionally with patients and families
• Schedule, confirm, and coordinate patient appointments
• Manage appointment reminders and help maintain an efficient and productive schedule
• Check patients in and out and collect required paperwork and documentation
• Verify and update patient demographic and insurance information
• Review treatment costs, financial expectations, and payment options with patients and families
• Collect patient payments, co-payments, and other applicable balances
• Coordinate with the clinical team to support smooth patient flow and appointment preparation
• Assist with treatment plan scheduling, follow-up appointments, referrals, and other patient care coordination needs
• Address patient and family questions or concerns and elevate issues to the appropriate team member when needed
• Maintain accurate and complete patient records and documentation
• Help maintain a clean, organized, and welcoming front office environment
• Participate in staff meetings, training, and practice improvement initiatives
• Perform other duties and responsibilities as assigned by management

• Previous experience in a dental, medical, or healthcare office preferred
• Previous patient coordination, scheduling, or customer service experience
• Experience with dental practice management software is a plus
• Strong communication and interpersonal skills
• Excellent customer service skills and a professional demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Experience working with children, teens, and families is preferred

You are friendly, dependable, organized, and comfortable interacting with children, parents, and team members. You understand the importance of creating a positive first impression and providing consistent, compassionate service throughout the patient experience. You communicate clearly, pay close attention to detail, and are able to manage multiple priorities while maintaining a welcoming and professional environment. You work well as part of a team and take initiative to help ensure the needs of patients and the practice are met.

• Join an established pediatric dentistry and orthodontic practice serving children, teens, and families
• Work in a fun, welcoming, and family-focused environment
• Make a meaningful impact by helping patients feel comfortable and supported
• Work alongside a collaborative clinical and administrative team
• Opportunities for continued learning, training, and professional development
• Be part of a practice focused on providing exceptional patient care and creating positive dental experiences

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off