Network Maintenance Technician

The Network Maintenance Technician is a hands-on field and facilities role responsible for the installation, maintenance, auditing, and configuration of UTOPIA Fiber’s network infrastructure. This position works closely with senior engineers and requires a strong technical aptitude across fiber optics, network equipment, and power systems. The ideal candidate thrives in a field environment, takes pride in quality craftsmanship, and is eager to grow their skills within a collaborative team.

Fiber Infrastructure & Path Validation

• Assist engineers in validating fiber path redundancy, confirming physical route diversity and failover readiness across UTOPIA Fiber’s network.
• Perform fiber terminations, splicing, and connectivity testing using approved methods and tools, ensuring low-loss, high-quality connections.
• Apply knowledge of Fiber to the Home (FTTH) construction and design principles to support new deployments, extensions, and maintenance activities.
• Operate an Optical Time-Domain Reflectometer (OTDR) to test fiber spans, locate faults, measure loss, and verify splice and connector quality.
• Interpret OTDR traces, loss budgets, and fiber documentation to diagnose issues and validate installations against design specifications.
• Install network equipment in field huts, cabinets, and data rooms in accordance with UTOPIA Fiber standards for spacing, airflow, and cable management.
• Rack and mount network equipment including switches, routers, OLTs, ONTs, patch panels, and fiber termination panels following structured cabling best practices.
• Dress and route fiber and copper cabling neatly within enclosures, applying proper bend radius management and labeling standards.
• Coordinate with engineering and project teams to execute equipment deployments on schedule and within design specifications.

Network Device Configuration & Maintenance

• Perform initial configuration, installation, and ongoing maintenance of network devices including switches, routers, and optical line terminals (OLTs).
• Apply approved configuration templates and firmware updates to network equipment under the guidance of senior engineers.
• Troubleshoot connectivity issues at the physical and data link layers, escalating complex problems to engineering staff as appropriate.
• Support maintenance windows by executing pre-approved change tasks, performing validation testing, and documenting outcomes.

Power Systems

• Operate, inspect, and maintain Uninterruptible Power Supply (UPS) systems at network sites, verifying runtime, battery health, and alarm status.
• Support generator testing and maintenance activities, ensuring backup power systems are operational and ready for failover at critical sites.
• Monitor and document power readings, load levels, and equipment environmental conditions during site visits and audits.
• Identify and elevate power anomalies, failed UPS units, or generator issues to ensure site reliability and uptime targets are maintained.

Asset Management & Auditing

• Maintain accurate asset inventory records by tagging, scanning, and logging all network equipment installed, relocated, or decommissioned.
• Perform scheduled physical audits of network huts, cabinets, and field enclosures, verifying hardware, labeling, cabling, and equipment condition.
• Update asset management and documentation systems in real time to reflect the current state of infrastructure at each site.
• Report audit findings to the engineering team and assist in prioritizing remediation tasks based on severity and impact.

• Prior to appointment, applicant will be required to successfully pass a drug screening and background investigation.