Program Manager Healthy Connections

Overview

This role supports program development, implementation, and oversight for care management and community-based initiatives. The Program Manager works closely with multidisciplinary teams, clinical leadership, and operational partners to support quality outcomes, value-based care initiatives, and program performance. The position offers a collaborative environment with opportunities to lead cross-functional projects and drive continuous improvement.

• Lead, supervise, and mentor a team of RN or Behavioral Health Care Managers and RN or Behavioral Health Utilization Review clinicians, and related support positions ensuring clinical excellence and regulatory compliance.
• Oversee daily operations, including staffing, resource allocation, and workflow optimization.
• Manage departmental budgets and performance evaluations, ensuring financial stewardship and achievement of organizational goals.
• Develop, implement, and monitor program structure, processes, and outcome standards for Utilization Review and Care Management.
• Facilitate interdisciplinary collaboration and communication among members, families, providers, and payers.
• Ensure compliance with regulatory bodies (NCQA, CMS, Joint Commission) and patient safety initiatives.
• Champion continuous improvement, address gaps, and monitor internal processes and metrics.
• Coordinate safe transitions of care, including discharge planning and repatriation to participating providers.
• Create and present reports on program performance, including outcome measures and return on investment.
• Support staff development, mentorship, and participation in community outreach activities.

• Bachelor’s degree in Nursing (BSN) from an accredited institution or Master’s Degree in Clinical Social Work (LCSW).
• Current licensure with compact privileges; must transfer licenses within 60 days.
• Leadership or supervisory experience in clinical or managed care settings.
• Two years of clinical experience and one year in care management or utilization review.
• Strong written and verbal communication skills.
• Intermediate computer skills and ability to troubleshoot independently.
• Completion of required leadership training within one year of accepting the position.

• Master’s degree in a clinical, education, or business specialty.
• Specialty certification in care management or utilization review.
• Experience in program development and oversight.
• Project management and organizational skills.
• Healthcare or Managed Care
• Strong project management and data analysis skills.
• Experience supporting value-based care or population health initiatives, and the ability to work effectively across clinical and non-clinical teams.
• Experience with community-based programs, health equity initiatives, or cross-functional stakeholder engagement would enhance the team’s diversity of perspectives and expertise.

• Ability to read and assess information, documents, and monitors.
• Frequent verbal communication and hearing for interactions with colleagues and providers.
• Manual dexterity for computer use and equipment handling.
• May be required to sit or stand for extended periods.
• For roles requiring driving: ability to drive and read signs, signals, and other vehicles.

Select Health - Murray

Work City:
Murray

Work State:
Utah

Scheduled Weekly

Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience: $44.33 - $68.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn More About Our Comprehensive Benefits Package Here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.