Clinic Manager

Job Description

This position is responsible for managing day-to-day clinic operations and ensuring that quality patient care is provided. This includes developing, managing, and achieving budgetary and financial objectives, quality improvement initiatives, program service development, and personnel management. The position works closely with providers and other members of multi-disciplinary teams to ensure the highest value sub-specialty care.

• Demonstrates cost-effective use of resources by taking appropriate action to meet the clinic's financial performance goals. Develops, maintains, and monitors operating and capital budgets.
• Designs, implements, and evaluates standards of care and motivates staff to provide efficient, safe, effective, and compassionate care. Holds clinic staff accountable for outcomes using patient satisfaction metrics, national benchmarks, and other resources.
• Serves as the main resource and primary contact for providers in the clinic. Proactively supports and identifies process improvements that will assist physicians with efficient scheduling procedures, pre-registration, accurate coding, cash collection, and billing reconciliation.
• Manages the clinic's human resources including hiring, performance reviews, staff development/education, retention, scheduling, payroll, conflict resolution, disciplinary actions, and terminations.
• Responsible for documenting and maintaining staff competency information and providing necessary training. Provides or oversees orientation of new staff members and physicians.
• Resolves customer service concerns with empathy and efficient follow-through.
• Ensures facility is attractive and in good working order and that equipment is functioning properly.
• Responsible for quality assurance program for clinic.

• Three years experience working in an ambulatory health care setting, in roles associated with patient services, medical assistant work, finance/accounting, etc.
• Two years management experience.
• Experience in budget development and management.
• Intermediate experience using spreadsheets (formatting and using data for analysis).
• Ability to develop strong team dynamics in customer-based environments.

• Bachelor's degree. Education must be obtained through an accredited institution. Degree will be verified.
• Hearing/listening, manual dexterity, seeing, speaking.

Intermountain Health Intermountain Medical Center

Murray

Utah

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.51 - $51.73

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.