Vice President of Clinical Operations

Overview

Position:
Director of Clinical Operations

Location:

Utah – Onsite (This role is not eligible for Remote or Hybrid)

Starting Salary Range: $145,000

The starting salary range for this role is a reasonable estimate, with a goal to pay a competitive market salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education and certification, skills, and internal pay equity.

Our Mission:
To create an organization that sets the standard of excellence in the compassionate treatment of behavioral health and addiction disorders.

Who are we? Since 2015, Nevada Behavioral Health Systems (NBH) has been providing mental health and substance abuse services to residents across Nevada. By collaborating with a diverse network of experienced behavioral healthcare providers, we have built a community-based care system that offers members personalized options tailored to their individual needs. In 2023, we rebranded as Novum Health with the expansion of our services in Arizona, California, and Utah.

Why this role matters:
As the Vice President of Clinical Operations at Novum Health, your primary purpose is to provide strategic leadership and oversight of all clinical operations across the organization. You will be responsible for optimizing clinical processes, ensuring the delivery of high-quality patient care, and driving operational excellence in healthcare services.

What’s the role? As the Vice President of Clinical Operations at Novum Health, your primary purpose is to provide strategic leadership and oversight of all clinical operations across the organization. You will be responsible for optimizing clinical processes, ensuring the delivery of high-quality patient care, and driving operational excellence in healthcare services. Your strong leadership, clinical expertise, and business acumen will play a vital role in advancing the organization's mission to provide exceptional healthcare to the communities we serve.

• Minimum of 5 years in a care coordination or care management role, and 3 years of which are in behavioral health.
• Minimum Masters degree in Psychology, Social Work, or a related field (Doctorate preferred).
• Must hold an active and unrestricted license to practice in Utah as a Psychiatrist, Clinical Psychologist, LCSW, LCMHC, or LMFT.
• Must pass drug screening and background check in order to start employment with Novum Health.
• Must be willing to receive vaccinations in accordance with hospital and state requirements.

• Provide clinical leadership and oversight for mental health programs and services, ensuring adherence to clinical standards and best practices.
• Collaborate with clinical partners regarding member care, demonstrating clinical expertise in the treatment of mental health and substance use disorders.
• Recruit, supervise, and mentor a team of mental health professionals.
• Lead the development and expansion of behavioral health programs, including outpatient services, crisis intervention, and telehealth options rooted in evidence-based treatment.
• Ensure compliance with relevant healthcare regulations and implement quality assurance initiatives.
• Establish and monitor key performance indicators (KPIs) to drive clinical quality, patient safety, and operational efficiency.
• Foster strong relationships with payers, regulators, and community partners to support growth and sustainability.
• Ensure ethical conduct and compliance with laws and regulations regarding patient privacy and consent.
• Additional duties as assigned.

• Exceptional leadership and strategic thinking abilities to guide behavioral health operations and drive improved mental health outcomes.
• Strong clinical knowledge and expertise in mental health and substance abuse treatment, evidence-based practices, and trauma informed care.
• Excellent communication and interpersonal skills to collaborate with diverse behavioral health professionals and stakeholders.
• Business acumen and financial management skills to optimize behavioral health resources and budgets.
• Understanding of behavioral health…