Patient Service Representative

Intermountain Health -  - Responsibilities:
Provide courteous and professional connections with patients over the phone, in person or via secure messaging;
Resolve patient needs related to intake and care to ensure a superior customer experience;
Document all phone calls accurately and completely in the electronic medical record;
Schedule patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations;
Register patients over the phone or in person by confirming, entering, and updating required demographic data