Manager, Compliance

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.

EO/AA

• This position is responsible for ensuring compliance with state and federal requirements applicable to benefit plans offered by the University of Utah Health Insurance Plans.
• This position is responsible for supporting the health plan’s Compliance program with a particular focus on Qualified Health Plan (QHP) compliance requirements.
• This position has no responsibility for providing patient care.

University of Utah Health is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually.

We have over 2 million patient visits annually and research grants exceeding $350 million. University of Utah Hospitals and Clinics represents our clinical operations for the larger health system.

• Performs to required standards for job specific responsibilities and technical competencies.
• Develop and implement policies, procedures, and practices designed to ensure compliance with the Office of Inspector General guidance, ACA program requirements, and other applicable laws and regulations.
• Support organization’s compliance program in accordance with all applicable laws and regulations.
• Monitor the day-to-day compliance activities including implementing a monitoring and auditing plan.
• Work closely with all departments for effective investigation, resolution, reporting, and remediation of compliance issues.
• Develop and conduct compliance risk assessments.
• Minimizes legal and compliance risk by monitoring, analyzing, and communicating current and proposed state and federal legislation, regulation, and sub-regulatory guidance.
• Acts as a subject matter expert, answers questions, provides guidance and oversight for resolution of compliance issues that arise in the business.
• Act as compliance lead for ACA products, including coordination with CMS and state regulators, tracking and/or completing required reporting or document submissions, and facilitating any associated audits.

• Hiring, training, developing, and communicating with staff.

• Responsible for developing, monitoring and achieving budget goals.
• Manages labor and non-labor expenses to budget or flex budget.
• Manages revenue to budget to maximize potential revenue.

• Responsible for upholding PROMISE standards of direct reports and team members.

• Responsible to achieve goals for assigned area(s).
• Manages and promotes continuous process improvements in assigned area(s).

• Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
• Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

• Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
• Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

• Ability to perform the functions of the position, as outlined above.
• Demonstrated strong verbal and written communication skills.
• Knowledge of…