Peer Support Specialist - Subacute Care

About

Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith-based human services organization. Volunteers of America, Utah provides community-supported pathways for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, we encourage individuals with lived experience to apply. We recognize that a person's life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

Provide peer recovery coaching to individuals in our Subacute Mental Health facility who are interested in peer support services. Link participants to recovery resources available in the program and externally. Facilitate groups and education on daily living skills, relapse prevention, coping skills, and recovery. Work closely with case management team to coordinate services. Complete recovery management plan with individuals to assist in goal setting and steps to achieve success.

Accurately document each encounter to meet data requirements.

• Actively monitor and engage with clients for safety.
• Follow daily resident schedule.
• Educate clients about community resources, medicated assisted treatment (MAT) resources, harm reduction practices etc.
• Facilitate and participate in process and skills groups.
• Document daily feedback in shift logs and communicate any pertinent information to the clinical team regarding needs and progress of clients.
• Maintain principles of recovery, motivational interviewing, ethics and boundaries, crisis prevention and intervention.
• Conduct urinalysis drug testing when necessary.
• Role model pro-social behaviors and appearance for clients.
• Participate in recreational activities with clients.
• Onboard new clients (assist with search, property search, logging property, and orient to program).
• Work closely with clients' case manager to coordinate assignments within scope of responsibility.
• Complete required documentation in UWITS same day of service.
• Maintain professional boundaries and make decisions within the assigned scope of responsibility.
• Attend daily case coordination meetings, clinical staffing, and individual meetings with supervisor.
• Participate in Management On-Call Schedule.
• Attend work on a punctual, regular, and predictable basis.

• Provide safe transportation for clients as approved.
• Maintain cleanliness and organization of assigned office space.
• Link client with program, agency, and community services for assistance as appropriate.
• Perform other functions as necessary or assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Peer Support Specialist Certification or in the process of acquiring certification.
• Must be flexible and work varying scheduled shifts.
• Knowledge of and ability to utilize Motivational Interviewing and Trauma Informed Care.
• Ability to remain calm and respond appropriately in crises.
• Ability to independently plan, prioritize, and execute own work to ensure completion of daily tasks.
• Maintain client confidentiality as outlined in the training module on Confidentiality.
• Computer literate with familiarity of Microsoft Office.
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
• Willingness to accept supervision and direction.
• Become CPR and First Aid Certified.
• Driving requirement: must be at least 21 years of age, possess a current driver's license, have a good driving record, and be insurable on the agency liability policy.
• Must be able to pass Utah‑DHS – Office of Licensing background screening and maintain eligible determination through continuous background monitoring; must pass pre‑employment drug screen.

• Ability to walk up and down stairs.
• Ability to move around the facility, interacting with clients for extended periods.
• Work is generally performed in an office environment.