Transplant Financial Coordinator; Spanish Bilingual

Financial Coordinator Representative

Location:

On‑Site – Murray/Utah, Intermountain Medical Center

Schedule:

Transplant Dept, Monday‑Through Friday 8 am – 4:30 pm

• Provide exceptional financial counseling support to patients, helping them understand insurance benefits and out‑of‑pocket costs.
• Meet with patients to discuss payment options and financial assistance programs.
• Verify insurance eligibility and explain benefits clearly.
• Assist applicants with Medicaid and financial assistance applications.
• Build trust with patients during stressful financial situations.
• Collaborate with care teams and revenue cycle departments.
• Maintain accurate documentation across multiple systems.

• Exceptional customer service experience, communication, and interpersonal skills.
• Demonstrates genuine compassion, empathy, and patience when supporting patients, clients, and team members.
• Ability to explain financial and insurance concepts clearly.
• Ability to multitask, prioritize quickly with high attention to detail.
• Professionalism with sensitive financial conversations.
• High School Diploma or GED.

• Experience in healthcare financial counseling and revenue cycle.
• Exposure to insurance/Medicaid and detailed intakes.
• Opportunity for growth within R1.
• A team environment focused on innovation, collaboration, and patient experience.
• Meaningful work supporting patients during sensitive and emotional moments.

• Make a real difference by providing support and reassurance to patients.
• Learn healthcare from the ground up, building expertise in insurance programs and financial assistance options.
• Fast‑paced, varied interactions balancing accuracy, compassion, and collaboration with clinicians and emergency staff.
• Supportive team environment with leadership committed to your professional growth.

Base pay range: $20.94 – $28.87 per hour. Pay determined by role, level, location, job‑related skills, experience, and education.

The Company is dedicated to providing a workplace free from harassment based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.