Receptionist Medical Office

Position Overview

The Spine Institute in Murray, UT is seeking a professional and customer-focused individual to join our team in a medical office reception role. This position is responsible for creating a welcoming first impression, supporting day-to-day front desk operations, and helping ensure a smooth experience for patients and staff alike.

• Greet patients and visitors in a courteous and professional manner
• Answer and route incoming phone calls, take messages, and respond to general inquiries
• Schedule, confirm, and update patient appointments
• Check patients in and out, verify required information, and collect necessary forms
• Maintain accurate patient records and update demographic and insurance information as needed
• Process paperwork, correspondence, and basic office documents
• Support clinical and administrative staff with front office tasks
• Handle incoming and outgoing mail, faxes, and electronic communications
• Maintain a clean, organized, and professional reception area
• Follow office procedures to help ensure patient confidentiality and compliance with applicable privacy standards

• Previous experience in a receptionist, front desk, or medical office role preferred
• Strong communication and interpersonal skills
• Excellent customer service and phone etiquette
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer skills and familiarity with office software or scheduling systems
• Attention to detail and commitment to accuracy
• Ability to maintain professionalism and discretion when handling sensitive information
• Dependable, organized, and team-oriented

• Experience with electronic medical records or practice management systems
• Knowledge of medical terminology and insurance verification processes
  
  Prior experience working in a healthcare or patient-facing environment

• Opportunity to work in a supportive and professional healthcare environment
• Collaborative team culture
• Competitive compensation based on experience
• Benefits including paid holidays, PTO, Medical, Dental and 401K

This is a full-time position Monday thru Friday requiring reliability, flexibility, and a commitment to providing an excellent patient experience.