Solutions Center Physician Benefits Consultant

Job Description:

The Solutions Center Physician Benefits Consultant serves as a specialized benefits expert supporting physicians and physician residents at Intermountain Health. This role delivers benefits orientations, provides one-on-one consultations, and serves as a primary point of contact for complex benefits inquiries, ensuring a high-quality, consultative service experience. The Consultant also contributes to process improvement initiatives, supports team capability through training and knowledge sharing, and partners with key stakeholders to ensure accurate, compliant, and consistent benefits administration

This position requires onsite orientations with new Physician Residents annually. Therefore, we require that you live within 50 miles of the Intermountain Medical Center in Murray, UT.Essential Functions Provide expert guidance on employee benefit programs, including health, retirement, and life event processing, ensuring accurate and compliant administration

Deliver benefits orientations and presentations to physicians and residents, translating complex information into clear, actionable guidance

Provide high-touch support for physicians and residents through one-on-one provider consultations that exemplify strong customer service

Lead and contribute to projects and process improvement initiatives, supporting the design, implementation, and ongoing optimization of benefits workflows and service delivery models

Serve as a subject matter expert and resource for team members, providing training, coaching, and guidance on systems, processes, and benefits knowledge to enhance team capability and performance

Maintain strict confidentiality and accuracy when managing sensitive HR and benefits data, ensuring compliance with organizational policies and applicable regulations

Skills Communication Customer  Service Collaboration Problem  Solving Conflict Resolution Physician Support Project Management Attention to Detail Employee Benefits Administration Public Speaking Qualifications Minimum:

Functional human resources experience in either employee relations, compensation/benefit administration, training/development, learning, or employment/recruiting

Strong understanding of human resources, or similar field of work, principles, practices, laws and regulations

Working knowledge of the healthcare industry, role, and terminology

Experience coaching and training others in the use of enterprise software or service management systems

Demonstrated project management skills

Preferred Qualifications:

Experience supporting high-touch employee populations and managing complex or escalated HR or benefits cases3-5 years of experience in benefits administration, HR operations, or HR service center environments

Experience providing consultative HR or benefits support in a customer-facing environment

Intermediate to advanced proficiency in Workday or similar HRIS platforms, including execution of complex benefits transactions, workflow management, and issue resolution

Experience utilizing case management platforms (e.g., Service Now, Service Matters) to manage, document, and resolve employee inquiries with accuracy and timeliness

Experience delivering presentations, orientations, or training sessions to professional or clinical audiences

Physical Requirements Interact with others requiring employee to verbally communicate as well as hear and understand spoken information

Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands

See and read computer monitors and documents

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment

Location:

Employee Service Center Work City:

Murray Work State:

Utah Scheduled Weekly

Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$30.55 - $48.12

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, Hired Score to improve your job application experience. Hired Score helps match your skills and experiences to the best jobs for you. While Hired Score assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

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