Branch Manager
Job in
Murray, Salt Lake County, Utah, USA
Listed on 2026-02-08
Listing for:
Murray Travel
Full Time
position Listed on 2026-02-08
Job specializations:
-
Management
Operations Manager, Client Relationship Manager, Business Management
Job Description & How to Apply Below
Branch Manager
Basic Salary DoE + Bonus Scheme + Benefits
As Branch Manager
, you will lead, motivate, and develop your team to deliver exceptional service and achieve sales growth. You’ll oversee daily operations, drive performance, and ensure every client enjoys a seamless customer journey.
- Leadership & Team Development: Recruit, train, and coach travel advisors; conduct PDPs and regular check-ins; manage rotas, holidays, and performance.
- Sales & Business Growth: Set and monitor sales targets, plan sales-driving activities, implement new business ideas, and authorise discounts.
- Marketing & Promotion: Manage promotional materials, website offers, and social media posts to maximise engagement.
- Customer Experience & Compliance: Oversee CRM management, ensure timely lead follow-up, resolve complaints, and maintain high service standards.
- Operations & Reporting: Monitor refunds, overdues, audits, and branch performance; ensure health & safety compliance; communicate key updates from head office.
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