Account Specialist – Commercial Door & Hardware

Robert I. Merrill Company has been a trusted Utah supplier of commercial doors, frames, and hardware since 1944. We are a family‑owned company built on customer service, industry knowledge, and long‑term relationships.

We are looking for an Inside Account Specialist to join our team. This is not a cold‑calling sales position; this role focuses on helping established customers, contractors, and end users find the right solutions for their projects.

You will work with commercial doors, frames, hardware, and specialty products while building relationships and becoming a trusted resource for our customers.

• Build and maintain strong customer relationships
• Assist customers in person, over the phone, and through email
• Quote commercial doors, frames, and hardware
• Process customer orders accurately
  
  Provide product recommendations and solutions
• Work with vendors and internal departments to keep orders moving
• Learn industry standards, products, and systems
• Provide excellent customer service from start to finish

• Strong customer service and communication skills
• Enjoys problem‑solving and helping people
• Dependable with a strong work ethic
• Detail‑oriented and organized
• Comfortable working in a fast‑paced environment
• Willingness to learn a specialized industry
• Experience in construction, building materials, hardware, sales, or customer service helpful

• Stable Utah company established in 1944
• Monday–Friday schedule
• No cold calling
• Career growth opportunities
• PTO & paid holidays
• Health and dental insurance
• 401(k) with company match and profit sharing

To apply, please send your resume to  or